The following routers have compatibility issues with Wi-Fi connected robots. Please update your router's firmware and use the following information to resolve these issues.
| Brand | Model | Version Tested | Resolution |
|---|
| Cisco | RE1000 | v1.0.02 | Change security setting from WEP128 to another option. When set to WPA2, multiple setup attempts may be required to connect. |
| D-Link | DIR-300 | 2.15 | Multiple set-up attempts may be required to connect. |
| Logitec | LAN-W300N/RSB | 1.0.6.2 | This router is incompatible with Wi-Fi connected robots. Please try a different router. |
| Microsoft | MN-700 | 02.01.02.0590 | - The Android app may not work with this router. Please try a different router.
- The iOS app may take multiple setup attempts to connect.
|
| Motorola | SBG6580 | 8.6.0.0-GA-01-971-NOSH | Change security settings from WEP128 to another option. |
| Sagemcom | F@st 5260 | 2.0 | This router is incompatible with Wi-Fi connected robots. Please try a different router. |
| Time Warner | Arris DG860A | 7.5.16 | The iOS version of the iRobot® HOME App is incompatible with this router. Please try a different router. |
| Western Digital | My Net AC1300-J2F | 1.03.09 | If you cannot connect when channel width is set to 20 MHz, change to “auto.” |
| ZTE | ZXHN F670 | 1.0 | This router is incompatible with Wi-Fi connected robots. Please try a different router. |
